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Terms
and Conditions of Business for Ebay Customers
Would customers of Vintage Model
Trains note that these Ebay terms are different to those of our main
store.
Shopping Terms
All the goods
offered for sale by Vintage Model Trains are second-hand unless
otherwise stated. They will be offered for sale without their original
packaging or instructions unless this is specifically indicated in the
description.
We will always
advise you of any parts that are missing so that you are aware of this
before you order. This information will be included with the description
of the item. If we were to offer for a sale an item that is broken we
would explicitly state that it was so. If you require more information
regarding the condition of any item for sale please contact us.
All items for
sale on Ebay are offered as single lots. If a lot includes more than one
item, for example three wagons, then the three wagons form one lot..
The goods offered
remain our property until full valid cleared payment has been received.
Pricing/Conditions
All bids are to be in Pounds
Sterling.
Vintage Model Trains ship to Europe,
North America and Canada, South Africa, Australia and New Zealand.
Please check if in any doubt before bidding.
All payments must be made in Pounds
Sterling.
If payment is made through the secure
checkout using the Paypal option then payment can be by MasterCard,
Visa, Switch, Delta or Solo. If you wish to post a payment then payment
can be made by cheque, postal order or cash. You will receive further
details to enable you to make a postal payment in the "congratulations"
email that all winning bids receive.
Cash must be sent by registered post
to safeguard both Vintage Model Trains and the purchaser.
We will only accept cheques drawn
from a UK bank or a bankers draft in £ sterling
Cheque payments in excess of £20 may
require 5 working days to clear at the discretion of Vintage Model
Trains taking into account customer history. Please allow for this when
waiting for your item to be shipped to you.
All items are normally dispatched
within 1 to 3 working days of the receipt of a valid payment or a
cleared payment, although this may be extended at various times during
the year or during busy periods. You will receive an email to confirm
that your order has been dispatched.
We want you to be completely
satisfied with all the goods that you receive from Vintage Model Trains
and we use our best endeavours to describe goods accurately and fairly.
If the goods that you receive are not acceptable for any reason then
contact us to advise us of the issues and return the items within 14
days for a refund or exchange - it's your choice. You will be
responsible for all carriage charges. Please include a note with the
package with your name and address on and a reminder of the issue..
We aim to please. If for any reason
you are unhappy with any part of our service, please let us know
Your statutory rights are unaffected
and UK law is the applicable law.
Trademarks and names of product
ranges are used to help customers identify with them. Trade marks,
copyrights and logos used on Ebay are the property of their owners.
Shipping/Handling
We have the right to make partial
deliveries, as long as they do not cause unreasonable hardship for the
customer. When partial shipments are made, additional shipping costs
will apply only when prior agreement has been reached.
Terms of shipping will be as set out in the shipping page which
has a link within the listing.
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